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Your weekly one stop shop for news and information on the retail marketplace in Australia

12-December-2002

‘Tis the season to beware of SKIMMING

With only five per cent of all credit card fraud being reported to the police and in the context of credit card debt soaring to a record $21 billion in September, Australia is in danger of becoming happy hunting ground for sophisticated counterfeiters.

Visa International fraud specialist Ian McKindley attributes much of a rise in credit card fraud to a massive shift from stealing cards to counterfeiting them. More...

Youth must be served, DJ decides

Merchandising director Mark McInnes has been named Chief Executive Officer of David Jones Ltd and takes up his new role when Peter Wilkinson retires from the post at the end of January next year. Mr. McInnes, 37, will also join the Board of David Jones.

He joined the company in July 1997, and has worked in the retail industry for 20 years. He has an MBA from Melbourne University. More...

Lend Lease names new CEO

Greg Clarke, former CEO of Cable & Wireless Communications plc has been named managing director and CEO of the Lend Lease group.

He has more than 20 years experience in international business development operations with career roles that include vice-president Cellular (Paris) for Nortel Communications, and CE Mobile, Cable & Wireless Mobile plc. More...

Database targets household spenders

Recent homebuyers who are likely to spend up on ‘big ticket’ household items and renovations can now be accurately targeted across NSW.

HomeSale, from FIO Consulting, is a database package that provides the names, addresses and newly listed telephone numbers of recent home purchasers. More...

Keycorp steps up security options

Secure electronic transaction solutions provider Keycorp Ltd has signed a non-exclusive Memorandum of Understanding (MOU) with Precise Biometrics, a leading developer of biometric security solutions, to develop and market the world’s most secure biometric-enabled smartcard operating system.

Under the agreement, Precise Biometrics will integrate its Precise BioMatic C technology into Keycorp’s MULTOS operating system, enabling fingerprint matching to be performed at the transaction point. More...

US sets up Dot-Kids domain

President Bush has just signed legislation that seals off a G-rated “neighbourhood” for kids on the Internet.

The Dot-Kids Implementation and Efficiency Act creates a dot-kids domain within the dot-us addressing space in the United States. More...

Product showcase
Make way for water casks

A new packaged water called Drench your Thirst is being marketed in 5litre slimline casks.

Drench founder Chris Rath says the idea of providing consumers with five litres of water in a funky case came about after he realised there was not a product on the market that provided a convenient-sized package of water which looks attractive and is easy to store, pack and pour. More...

Focus on supply chain best practice

Which countries and companies exemplify best practice in their supply chain and logistics operations? What are the key issues facing supply chain practitioners in the Asia-Pacific region if they are to keep abreast of the world’s best?

These are core questions facing professionals in today’s supply chain arena if they are to successfully compete within a global environment of excellence. Many will attend Smart 2003, the region’s leading conference for supply chain management, March 26-27, 2003 to gain insight and industry direction about some of the world’s top performing companies. More...

Pay rise flow-through

Recruitment agency Frontline Retail’s Annual Salary Guide 2002 shows a significant increase in the average salary of assistant managers and salespeople nationally, as well as at the department manager level in Sydney.

According to managing director Debbie Davis, there’s been a flow-on effect in retail salary rises in the past six years. More...

Supply chain award for Campbells

A division of Metcash Trading Ltd, Campbells Cash & Carry, has won an important industry trophy for the conception and implementation of its ground-breaking distribution technology, called the Put To Light warehousing system.

At the annual National Supply Chain and Materials Awards night, held recently at Parramatta, the Comino Trophy - Storage & Handling of Materials Award was presented to Dominic Wong, national commercial manager of Campbells Cash & Carry's parent company, Metcash Trading Ltd. More...

Ignore safety issues at your peril
By Heechung Sung*

The deadline for compliance under NSW’s new Occupational Health and Safety Act 2000 has passed. But be warned - compliance is absolute and can not be delegated.

The duties are ongoing and matters of safety must be considered to be an evolving process and thus reviewed on a timely basis. But while non-compliance might bring about severe penalties, these are nothing compared to the costs to lives that ignoring safety issues brings. More...

Close

This bulletin is edited and compiled by retail commentator John Kingsley-Jones. John has worked as an Editor, Chief Sub-Editor and journalist in magazines and newspapers both in Australia and overseas.

In the past 15 years, he has consulted to a range of companies and brands such as Unilever, Mars Confectionery, TipTop, Tooheys, McWilliam's Wines, Goodyear and BMW.

That's it for this issue of the Retail One-Stop. If you have any questions or comments please give us a call on 02 9419 8356 or email us on info@eps.net.au.

In This Edition:
‘Tis the season to beware of SKIMMING
Youth must be served, DJ decides
Lend Lease names new CEO
Database targets household spenders
Keycorp steps up security options
US sets up Dot-Kids domain
Product showcase
Make way for water casks
Focus on supply chain best practice
Pay rise flow-through
Supply chain award for Campbells
Ignore safety issues at your peril
By Heechung Sung*

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